Which of the following describes the optimal way of communication between project

manager and team members?

A. Through the formal chain of command.

B. Via daily status report.

C. By written and oral communication.

D. Through approved documented forms.

E. None of the above.

Answer: C

Which of the following would you use in risk identification due to it allowing a

systemic evaluation of the work?

A. Conference chart

B. Design specification

C. Work breakdown structure.

D. Project slow chart

E. Project chart

Answer: C

Which of the following approaches is likely to lead to the MOST lasting solutions in

cases of conflict resolution?

A. Smoothing

B. Problem-solving

C. Communicating

D. Negotiating

E. Compromising

Answer: B

A company is about to begin work on a large construction project to build four new

buildings for a bank that wants to open new branches. The sponsor is writing a project

charter. She recalls that a previous project the company performed for another bank ran

over budget because the team had underestimated the effort required to install the

reinforced walls in the vault. The previous project manager had documented the details of

the lessons learned from this project. Where should the sponsor look for these lessons

learned?

A. The company's organizational process assets

B. The project records management system

C. The project's work performance information

D. The project's performance reports

Answer: A

A project manager is faced with two team members who have conflicting opinions. One

team member explains her side of the conflict. The other team member responds by

saying, "I know you'll never really listen to my side, so let's just go with her opinion and

get back to work." This is an example of:

A. Smoothing

B. Compromise

C. Withdrawal

D. Forcing

Answer: C

You have been hired by a contractor, who wants you to manage a construction project

for one of their clients. The project team has been working for two months, and is 35%

done with the job. Two of your team members come to you with a conflict about how to

handle the ongoing maintenance for a piece of equipment. You know that they can safely

ignore the problem for a while, and you're concerned that if your project falls behind

schedule before next week's stakeholder meeting, it will cause problems in the future.

You tell the two team members that the problem really isn't as bad as they think it is, and

if they take a few days to cool off about it you'll help them with a solution. This approach

to conflict resolution is known as:

A. Smoothing

B. Compromise

C. Forcing

D. Withdrawal

Answer: A

Which of the following is NOT an output of Monitor & Control Project Work?

A. Recommended defect repair

B. Approved changes

C. Recommended preventive and corrective actions

D. Requested changes

Answer: B

You are planning a project that uses the same team as a project that is currently being

performed by your company. What should you consult to find information about when

those people will be available for your project?

A. The communications management plan for your project

B. The project schedule for your project

C. The staffing management plan for the project that the team is working on

D. The project manager for the project that the team is working on

Answer: C

A project manager is negotiating with a contractor. Neither has a good idea of how long

the project will take, or how much the materials will cost. Which contract type is MOST

appropriate for this project?

A. Time and Materials (T&M)

B. Fixed price (FP)

C. Cost plus percentage of costs (CPPC)

D. Cost plus fixed fee (CPFF)

Answer: A

Which of the following project selection methods is NOT a comparative approach (or

benefit measurement model)?

A. Murder boards

B. Benefit-to-cost ratios

C. Linear programming

D. Peer review

Answer: C

A notice sent to a sub-contractor about the contract is an example of which kind of

communication?

A. Informal Verbal

B. Formal Written

C. Formal Verbal

D. Informal Written

Answer: B

Which of the following is NOT an output of the Manage Stakeholders process?

A. Approved corrective actions

B. Organizational process asset updates

C. Updates to the project management plan

D. Deliverables

Answer: D

You are managing a software project. The stakeholders have found a few requirements

that were missed in the initial Project Scope Statement. You put the requested changes

through change control and they are approved so you need to update the Scope Statement

to include the new work. Where can you find the most updated version of the Scope

Statement?

A. In the Document Repository

B. In the Communications Management Plan

C. In the Configuration Management System

D. In the Project Management Plan

Answer: C

A project manager is planning the staffing levels that will be needed through the course

of her project. She figures out the number of people that will be needed in each role over

time and displays that information in a chart as part of her staffing management plan.

What is that chart called?

A. Resource histogram

B. Gantt chart

C. RACI matrix

D. Organization chart

Answer: A

The customer has reviewed the deliverables of a project and finds that they are

acceptable, and must now communicate that acceptance to the project manager. Which

form of communication is appropriate?

A. Formal verbal

B. Informal verbal

C. Formal written

D. Informal written

Answer: C

You are working on a construction project. You, your team, and your senior manager all

that one deliverable is not acceptable. What is the BEST way to handle this conflict?

A. Renegotiate the contract

B. Consult the contract and follow its claims administration procedure

C. File a lawsuit to force the stakeholder to accept the deliverable

D. Follow the administrative and contract closure procedures

Answer: B

Which of the following best describes decomposition?

A. Taking a deliverable and breaking it down into the smaller work packages so that it

can be organized and planned

B. Dividing work packages into deliverables that can be planned for.

C. Waiting for a task to expire so that it can break down into smaller tasks

D. Categorizing work packages

Answer: A

You're managing a construction project to install several hundred air conditioner panels

in a new office building. Every floor has identical panels. The customer, a construction

contracting company, has provided specifications for the installations. The team is using

a process to install and verify each panel. As the team completes each panel, your team's

quality control inspector measures it and adds a data point to a control chart. You

examine the control chart and discover that the process is out of control. Which of the

following BEST describes what you found on the control chart?

A. At least two consecutive measurements are either above or below the mean but within

the control limits

B. At least one point is outside of the control limits

C. At least one point is above or below the mean

D. At least seven measurements are within the control limits

Answer: B

You are a project manager on a construction project. You have just prepared an RFP to

send around to electrical contractors. You get a call from your uncle who owns an

electrical contracting company. He wants to bid on your project. You know he's done

good work before, and it may be a good fit for your company. How do you proceed?

A. You disclose the conflict of interest to your company, and disqualify your uncle's

company

B. You disclose the conflict of interest to your company, and make the selection based on

objective criteria

C. You do not disclose the conflict of interest, and give your uncle the bid

D. You disclose the conflict of interest to your company, and provide your uncle with

information that the other bidders don't have so that he has a better chance of winning the

contract

Answer: B

When are the most expensive defects most likely to be introduced into a product?

A. When the quality management plan is being written

B. When the product is being assembled

C. When the product is being designed

D. When the product is being reviewed by the customers

Answer: C

A project manager is creating a report of the final status of a closed project to the

stakeholders. Which of the following is NOT used in a final project report to

communicate the status of a project?

A. Status of deliverables

B. Scope baseline

C. Lessons learned

D. Variance information

Answer: B

Joe is a project manager on an industrial design project. He has found a pattern of defects

occurring in all of his projects over the past few years and he thinks there might be a

problem in the process his company is using that is causing it. He uses Ishikawa diagrams

to come up with the root cause for this trend over projects so that he can make

recommendations for process changes to avoid this problem in the future. What process

is he doing?

A. Qualitative Risk Analysis

B. Perform Quality Assurance

C. Perform Quality Control

D. Perform Quality Planning

Answer: B

Mary is a project manager at a consulting company. The company regularly builds teams

to create products for clients. When the product is delivered, the team is dissolved and

assigned to other projects. What kind of organization is she working for?

A. Strong Matrix

B. Projectized

C. Weak matrix

D. Functional

Answer: B

Which of the following is NOT a part of the preliminary scope statement?

A. A list of project deliverables

B. The project objectives

C. A rough order of magnitude cost estimate

D. A list of requested changes

Answer: D

Which of the following best describes the Plan-Do-Check-Act cycle?

A. It means that you plan your project, then do it, then test it, and then release it.

B. Also called the Deming Cycle, it's a method of making small changes and measuring

the impact before you make wholesale changes to a process.

C. Made popular by Phillip Crosby in the 1980s, it's a way of measuring your product

versus its requirements

D. Invented by JosephJuran, it's a way of tracking how soon defects are found in your

process.

Answer: B

Which of the following is NOT an example of a deliverable?

A. Parametric Estimation

B. Work Breakdown Structure

C. Project Schedule

D. Project Management Plan

Answer: A

Which of the following contracts has the MOST risk for the seller?

A. Cost plus fixed fee (CPFF)

B. Fixed price (FP)

C. Time and Materials (T&M)

D. Cost plus percentage of costs (CPPC)

Answer: B

You're managing a project that is currently executing. You're evaluating the work being

performed by constantly measuring the project performance, and recommending changes,

repairs and corrections where necessary. What process are you performing?

A. Scope Control

B. Monitor & Control Project Work

C. Integrated Change Control

D. Communications Management

Answer: B

Which of the following BEST describes the contents of a WBS Dictionary entry?

A. Work package ID and Name, Statement of Work, Responsible Organization, Schedule

Milestones, Quality Requirements, Code of Account Identifier, Required Resources, Cost

Estimate.

B. Work Package ID and Name, Statement of Work, Risk Register, Earned Value

Calculation, Scheduled Complete Date, and Cost

C. Work Package ID and Name, Statement of Work, Required Resources, andMonte

Carlo Analysis.

D. The definition of the work package including its net present value.

Answer: A

As you determine the requirements, constraints and assumptions for the project you

record them in which document?

A. Communications Management Plan

B. Project Management Plan

C. Project Scope Statement

D. Project Charter